# How to Get Help with Dover

> Ways to get help with Dover: chat in the app, Slack for Growth and Concierge plans, and the Support team's hours of 6am to 5pm PT.

## 💬 Get Help in the Dover App

1️⃣ Click the Chat icon in the lower right hand corner on any page in the [Dover App](http://app.dover.io/)

![Screenshot: Get Help in the Dover App](https://docs.dover.com/_astro/1.DuzLlJtk_1Bm8pL.webp)

2️⃣ Click **Send us a message** to connect with our Support Team or **Search for help** to browse Dover's Help Center articles.

![Screenshot: Get Help in the Dover App](https://docs.dover.com/_astro/2.Ct9cLBiG_bDWdn.webp)

3️⃣ Type a message click the Send icon

![Screenshot: Get Help in the Dover App](https://docs.dover.com/_astro/3.CVJP6en4_2txpp4.webp)

4️⃣ You can continue to talk to our Support team, and even send us attachments to help Support help you!

![Screenshot: Get Help in the Dover App](https://docs.dover.com/_astro/4.BT1dxejW_1EGg9e.webp)

## 🗨️ Get Help in Slack

If you're on Dover's Growth or Concierge plans, you can send Dover a Slack message in your Dover Job Slack channel!

Whenever you message in your Dover Job Slack channel, the **Dover Support Team** will be able to see your message and take action or surface it to your Customer Experience Partner or Customer Success Manager as needed.

![Screenshot: Get Help in Slack](https://docs.dover.com/_astro/5.6oGa-UhI_ZJSjFJ.webp)

💡 Want to learn more about the different teams at Dover? Click here!

If you have a dedicated **Customer Success Manager**, you will find a link in your Job Slack Channel to their Calendly to schedule an ad-hoc call with them.

![Screenshot: Get Help in Slack](https://docs.dover.com/_astro/6.BHcIEcHc_Z1NGJ2D.webp)

## 🕘 When can I get help?

The Dover Support team is available in the Chat or in Slack between **6am - 5pm PT**.

The @DoverSupportTeam account is staffed by several of our top support team members. Please note that the Dover Support Team does _not_ respond to DMs in Slack.