# Candidate profiles

> Find your way around a candidate's profile: their details, activity, resume, files, and the stage and status card.

## Overview

A candidate's profile is where everything about them lives: their details, resume, application answers, emails, interviews, feedback, notes, and files. Open one by clicking **Search** in the left sidebar, or by clicking a candidate on the **Candidates** tab or in **Applicants**. The profile has three parts: the candidate's details on the left, their activity in the middle, and the stage and status card on the right.

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## Candidate details

The left side of the profile holds the candidate's information.

| Section | What it holds |
| --- | --- |
| **Name and star** | The candidate's name. Click the star to star them so you can find them again. |
| **Headline and location** | A short headline and where they're based. Click **+ Headline** or **+ Location** to add them. |
| **Contact** | Their email addresses and phone numbers. Click **Add New** to add one. Choose **Set as primary** for the one Dover should use, or **Delete** to remove one. |
| **Profile links** | Their LinkedIn profile and other links. Click the pencil icon to add or change them. |
| **Tags** | The tags on the candidate. Click **Add tag...** to add one. See [Candidate tags](https://docs.dover.com/managing-candidates/candidate-tags/). |
| **Source** | How the candidate came to you, such as a referral or outreach. It shows who referred them when there is one. Click **Edit source** to change it. |
| **Share candidate portal** | A link the candidate can use to follow their progress. See [Candidate portal](https://docs.dover.com/managing-candidates/candidate-portal/). |

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## Activity

The middle of the profile is the candidate's history. Use the buttons across the top to filter it:

| Filter | What it shows |
| --- | --- |
| **All Activity** | Everything, in order. |
| **Emails** | Every email between the candidate, your team, and Dover. See [Emailing candidates](https://docs.dover.com/managing-candidates/emailing-candidates/). |
| **Interviews** | Scheduled and past interviews, with options to reschedule. See [Scheduling candidates](https://docs.dover.com/scheduling-interviewing/scheduling-candidates/). |
| **Resume** | The candidate's resume, and a switch to **Application Questions** for their answers to your application form. |
| **Files** | Files added to the candidate, such as a portfolio. Drag and drop to add one. Click **View** or **Download** to open a file, or **Delete** to remove it. |
| **Interview Feedback** | Feedback from interviewers, including the **Overall rating**. When AI Notetaker is on, it shows whether **AI notes available** or **AI notes processing**. See [Interview feedback forms](https://docs.dover.com/scheduling-interviewing/interview-feedback-forms/). |
| **Notes** | Notes your team posted. See [Candidate notes](https://docs.dover.com/managing-candidates/notes/). |

For a candidate in the **Applied** stage, the profile opens on the **Resume** filter, because there isn't much activity yet.

Stage changes, status changes, and moves to another job name the teammate who made them. A change Dover made itself says Dover.

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## Stage and status card

The card on the right is where you move the candidate forward.

- **Job:** The card names the job. Click it to open the job.
- **Stage and status:** Dropdowns to move the candidate to another stage, set a substage, or change their status. See [Candidate actions](https://docs.dover.com/managing-candidates/candidate-actions/).
- **Buttons:** Buttons such as **Draft email**, **Schedule Interview**, **Add feedback**, and **Mark as scheduled**, depending on the stage. At the **Offer** stage, you can create and manage the offer. See [Offers](https://docs.dover.com/managing-candidates/offers/).
- **Candidate actions menu:** The three dots open **Move jobs**, **Snooze**, and **Delete candidate**.

### Rejected and snoozed candidates

A banner shows when a candidate is **Rejected**, **Withdrew**, or **Snoozed**, with the reason. To bring a snoozed candidate back, choose to un-snooze them. They become active again.

### Related candidates and duplicates

If the same person is on another job, the card lists their other profiles. When Dover thinks you have a duplicate, a banner says **This might be the same person as** and the other candidate's name. Click **Preview & Merge** to combine them. See [Candidate actions](https://docs.dover.com/managing-candidates/candidate-actions/#merge-duplicate-candidates).

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## Frequently asked questions

### How do I add a second email or phone number?

In **Contact**, click **Add New**. Then choose **Set as primary** on the one Dover should use.

### Where do I see a candidate's application answers?

Click **Resume**, then switch to **Application Questions**.

### How do I add a file to a candidate?

Open the **Files** filter and drag and drop the file.

### How do I bring back a snoozed candidate?

Open their profile and un-snooze them from the banner. They become active again.

### Why is Delete candidate turned off?

Only members with the **Owner** permission can delete a candidate. See [Candidate actions](https://docs.dover.com/managing-candidates/candidate-actions/#delete-a-candidate).

### Where do I change where a candidate came from?

In **Source**, click **Edit source**.
