# Marketplace usage and billing

> See the hours experts worked, their charges and bill rates, your budgets, and how to leave the Marketplace.

## Overview

Click **Usage & Billing** in the left sidebar to follow the cost of working with experts. The page has three tabs: **Usage** for hours and charges, **Billing** for bill rates, budgets, and receipts, and **Marketplace Settings** for your outreach setting and leaving the Marketplace. Before you unlock the Marketplace, the page shows a preview with **Access Full Marketplace**. To see how you agreed on pay, see [Managing experts](https://docs.dover.com/recruiter-marketplace/managing-experts/#offers-and-pay-structures).

---

## Usage

The **Usage** tab shows how much your experts have worked and what it cost.

- **Hours worked:** a weekly chart of the hours your experts logged.
- **Recruiter charges:** a weekly chart of what those hours cost.
- **Time billed:** a table with one row per entry. Each row shows the **Date**, **Job**, **Recruiter Name**, **Lead Recruiter**, **Hours**, **Rate**, **Charge**, and **Notes**. Filter it by lead recruiter, job, or recruiter name to see one expert's work or one job's cost.

Experts log their time in Dover as they work on your jobs or projects, so these numbers update as work happens.

---

## Billing

The **Billing** tab has three tables:

| Table | What it shows |
| --- | --- |
| **Bill Rates** | The rate each expert bills you. |
| **Budgets** | The budget you set for each expert, or **No budget set**. |
| **Receipts and charges** | Each charge with its **Date**, **Description**, **Status**, and **Amount**. Click the link in the **Receipt** column to open the receipt. |

To set or change a budget, open the expert from **My Experts** and click **Set Budget**. See [Managing experts](https://docs.dover.com/recruiter-marketplace/managing-experts/#manage-an-active-expert).

### Update your payment method and billing information

1. Click **Usage & Billing** in the left sidebar, and click the **Billing** tab.
2. Next to **Receipts and charges**, click **Manage Billing**.
3. In the billing portal, add, remove, or change your payment methods and update your billing information.

Subscription and job board charges are separate. See [Subscriptions and billing](https://docs.dover.com/settings/subscriptions-and-billing/).

---

## Marketplace Settings

The **Marketplace Settings** tab has your **User Settings** and the option to leave the Marketplace.

### Recruiter outreach

**Recruiter outreach** shows **Yes** or **No** for your email address. When it's on, experts on the Marketplace can reach out to you about your open jobs. Turn it off to stop that outreach. The change applies to you, not to your teammates.

### Leave the Marketplace

Leave the Marketplace when you no longer want to work with experts through Dover.

1. Dismiss every expert you work with, and close out your booked matching calls. See [Managing experts](https://docs.dover.com/recruiter-marketplace/managing-experts/#dismiss-an-expert).
2. Click **Usage & Billing** and open **Marketplace Settings**.
3. Click **Leave the Marketplace**.
4. Answer the questions in the **Leave the marketplace** window, and submit it.

The button is turned off until you finish step 1. Point to it to see what is left to do. Once you submit, the button shows that offboarding is in process. Your unused deposit balance is refunded.

---

## Frequently asked questions

### What can I see about experts' billing?

You can see the hours each expert worked, their charges over time, their bill rates, the budgets you set, and a receipt for every charge. All of it is on **Usage & Billing**.

### Where do I find my deposit receipt?

Click **Usage & Billing**, open the **Billing** tab, and find the charge under **Receipts and charges**. Click the link in the **Receipt** column.

### Can I get my deposit back?

Yes. Your deposit is 100% refundable if you don't work with an expert. If you leave the Marketplace, Dover refunds any unused balance. See [Leave the Marketplace](#leave-the-marketplace).

### Why is the Leave the Marketplace button turned off?

You still have an expert you work with, or a booked call that is not closed out. Dismiss your experts and close out your calls on **My Experts**. Then try again.

### Where do I update my card?

Click **Manage Billing** next to **Receipts and charges** on the **Billing** tab.

### Where do I see billing for job boards and my subscription?

Those charges are in **Settings → Subscriptions & Billing**. See [Subscriptions and billing](https://docs.dover.com/settings/subscriptions-and-billing/).