# Interview feedback forms

> Create, manage, and submit structured candidate feedback using customizable forms that align with your interview stages.

Standardize your interview evaluations and make better hiring decisions with customizable feedback forms that ensure consistent candidate assessment across your hiring team.

<video src="https://docs.dover.com/help/scheduling-interviewing/interview-feedback-forms/1.mp4" poster="https://docs.dover.com/help/scheduling-interviewing/interview-feedback-forms/1.poster.webp" width="1612" height="1080" autoplay loop muted playsinline controls preload="metadata" aria-label="Screenshot: Interview feedback forms"></video>

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## Creating feedback forms

### From company settings

1. Go to **Settings & Members**
2. Select **Feedback Forms**
3. Click **New** in the upper right corner

### From interview plan

1. Navigate to any job's interview plan
2. Click on a stage
3. Select **\+ New Feedback Form** from the feedback form dropdown

### Form setup options

- **Start from template**: Choose from Dover's pre-made forms based on role type
  - Select a role type from the dropdown
  - Select a template from the dropdown
  - Edit template name
  - Edit, add, delete, and reorder interview questions
  - **Save feedback form**
- **Start from scratch**: Build a custom form
  - Add template name
  - Click Add question and type a question
  - Include help text with instructions for interviewer
  - Choose how the interviewer can respond:
  - Edit, add, delete, and reorder interview questions
  - Click **Save feedback form**
- **Add questions**:
  - Free text for open-ended responses
  - Select for multiple-choice questions
  - Include helper text for interviewer guidance

### Candidate Ratings

Candidate ratings help interviewers score candidates consistently across interviews.

By default, candidate ratings use a 1–4 scale:

- 1 = Lowest rating
- 4 = Highest rating

Custom rating scales can also be created and assigned to feedback forms.

#### Create a custom rating scale

1. Go to Settings > Feedback forms > Ratings Scales https://app.dover.com/settings/company/feedback-forms
2. Click + Rating Scale
3. Add a scale name
4. Choose either Numeric range or Label-based ratings (text)
5. Customize the scale by:
   1. Adding rating names or numbers
   2. Choosing colors for each option
   3. Reordering ratings with drag and drop
   4. Clicking **Add Option** to create additional ratings
6. Preview the scale & click **Save**

#### Assign a rating scale to a feedback form

1. Open or create a feedback form
2. Scroll to Overall Rating
3. Select the rating scale from the dropdown options
4. Click Save feedback form

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## Managing feedback forms

1. Navigate to **Settings & Members**
2. Select **Feedback Forms** under Company settings.
3. Take the following actions:
   1. View assigned jobs for each form
   2. See form creator information
   3. Edit existing forms
   4. Duplicate forms for variations
   5. Delete unused forms

Note: Admin users can edit all feedback forms, while Basic users can only edit forms they created.

### Assigning forms to interview stages

1. Open your job's Interview Plan
2. Click **Edit** on the desired stage
3. Select a feedback form from the dropdown menu
4. Click **Save** to confirm assignment

Note: Forms can be used across multiple jobs and stages.

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## Submitting feedback

### Accessing the form

- Open the candidate's detail page
- Select the **Interview Feedback** tab
- Click **Submit Feedback**
- Alternatively, use the link in the calendar invite

### Completing feedback

1. Select a candidate
2. Complete the feedback form
3. Click **Submit Feedback**
4. Review final submission
5. Edit if needed (limited to Admin users and interviewer)

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## Reviewing feedback

Access candidate feedback through:

- Individual candidate profiles
- Overall rating cards
- Detailed review submissions

Note: Only Admins and the Hiring Manager and Recruiter for a job can review interview feedback.

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## Frequently asked questions

### Can multiple interviewers submit separate feedback for the same interview?

Yes, each interviewer can complete their own feedback form for a candidate.

### Do form updates affect completed interviews?

No, changes to feedback forms only apply to future interviews.

### Who can edit submitted feedback?

Only Admin users and the original feedback submitter can edit submitted feedback.