# Email templates

> Create and manage customized email templates for efficient candidate communication throughout your hiring process.

## Overview

Email templates enable streamlined, consistent communication with candidates while saving time and maintaining your company's professional voice throughout the hiring process. Manage them in **Settings → Email Templates**.

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## Creating templates

### From scratch

1. Navigate to **Settings & Members**
2. Select **Email Templates**
3. Click +**New** in the upper right corner
4. Under the Edit tab, add:
   - Template name
   - (optional) cc'd and bcc'd email addresses
   - Subject line
   - Compose email body
   - Add hyperlinks as needed
   - Add dynamic content variables like #{{scheduling\_link}}, #{{sender\_first\_name}}, and more
5. Click **Save** to store the template

### From existing emails

1. Modify an email before sending
2. Click **Save New Template**
3. Adjust template name
4. Click **Save** to store in Email Templates

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## Managing templates

### Access template management

Access your templates through:

- **Company Settings** > **Email Templates**
- Template dropdown menu > **Manage**
- Interview plan stage settings

### Email template actions

- **Edit** existing templates by clicking on the email template name
- **Duplicate** templates to create a copy of an existing template to edit
- **Delete** unused templates

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## Using templates

### In candidate communications

1. Select a candidate and send them an email
2. Under the template dropdown, select a template
3. Modify the message if needed
4. Send the email

### On Interview Plans

1. Navigate to the **Interview Plan** tab for each job
2. Click ✏️ **Edit** on the desired interview stage
3. Select templates from the dropdown for:
   - Scheduling
   - Rejection
4. Choose between **Smart Reply** or saved email templates

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## Frequently asked questions

### Can I use templates across different jobs?

Yes, saved templates can be used for any job or interview stage. They can also be assigned to multiple interview stages for multiple jobs.

### How do I modify a template for one-time use?

You can edit a template before sending without affecting the saved version.

### How do I organize multiple templates?

Use specific template names and manage them through the Email Templates section in Company Settings.

### Why can't I add or save a new template?

On the free plan, there's a limit on how many email templates you can have. When you reach it, **New template** and **Save as new template** show an upgrade message instead of creating a template. To add more, delete a template you no longer use, or upgrade to ATS Premium for unlimited email templates. See [dover.com/pricing](https://www.dover.com/pricing) for what each plan includes.