Greenhouse integration

Overview

Dover’s Greenhouse integration enables automated candidate management and synchronization between both platforms.

Note

Note: This integration is only available for paid Dover plans.

Key features

• Prevents duplicate candidate outreach
• Automatically adds candidates to Greenhouse
• Syncs candidate status between systems
• Manages inbound applicants from job boards
• Tracks interview stages and feedback

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Initial setup

Connect Dover to Greenhouse

1. Create Dover source

1. Click the Configure icon in Greenhouse
2. Select Custom Options
3. Click Sources
4. Click Create New Source
5. Name it “Dover” (exact spelling required)

2. Create Harvest API key

Note: You must have “Can manage ALL organization’s API Credentials” permission.

1. Click the Configure icon
2. Navigate to Dev Center
3. Click API Credential Management
4. Click Create New API Key
5. Select Harvest from API Type dropdown
6. Add “Dover Harvest API Key” as Description
7. Configure required permissions:
   • Activity Feed
   • Applications
   • Candidates
   • Custom Fields
   • Jobs
   • Job Posts
   • Job Stages
   • Offers
   • Prospects
   • Rejection Reasons
   • Scheduled Interviews
   • Sources
   • Users

3. Connect to Dover

1. Navigate to app.dover.io/setup/company/ats-settings
2. Select Greenhouse
3. Enter your:
   • Greenhouse subdomain
   • Harvest API key
4. Click Save and Validate

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Job configuration

Sync jobs to Greenhouse

1. Go to ATS Settings in Dover
2. Click Edit next to your job
3. Under Select ATS Job, choose the corresponding Greenhouse job
4. Select which teammate to post on behalf of (often the hiring manager or recruiter)
5. Click Save

Enable applicant sync

1. Go to ATS Settings
2. Edit your Dover job
3. Under Inbound, toggle on Sync applicants
4. Click Save

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Candidate management

Information synced to Greenhouse

• Candidate name
• Email address
• LinkedIn profile (under Details)
• Dover source tag
• Email correspondence (Activity Feed)
• Scheduled interview details
• Initial call notes (with Dover Interviewer)

When candidates are added

You have two options:

• Add everyone: Candidates added as prospects when reached out
• Add qualified only: Candidates added when approved, placed in “First Call” stage

Note: Sync typically takes up to 1 hour.

Stage management

• Dover maps interview plan stages to Greenhouse stages
• Candidates appear in corresponding stages in both systems
• Rejections and withdrawals sync between systems
• Changes may take up to 24 hours to sync back to Dover

Inbound candidates

For applicants already in Greenhouse:

• Dover Recommends Advance: Passed job criteria
• Dover Recommends Reject: Failed job criteria

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Additional features

Reporting analytics

To enable reporting analytics:

1. Navigate to Dev Center
2. Click API Credential Management
3. Edit the Dover API key permissions
4. Add reporting analytics permissions
5. Click Save

Note: Allow 1-2 hours for data processing.

Candidate exclusion

• Dover prevents outreach to candidates with activity in the past year
• Applies to both candidates and prospects
• Helps prevent duplicate outreach

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Frequently Asked Questions

Why can’t I make changes in Greenhouse?

For Dover’s automation to work correctly, approve/reject candidates in Slack or Dover App rather than Greenhouse. Changes will sync to Greenhouse within 24 hours.

Why aren’t ATS links working?

Check your Greenhouse subdomain configuration. Common domains include:

• app.greenhouse.io
• app2.greenhouse.io
• app3.greenhouse.io
• yourcompanyname.greenhouse.io

How do I find my job in Greenhouse?

Note that internal job names may differ from external titles. To find the correct job:

1. Navigate to Jobs in Greenhouse
2. Select your job
3. Use the internal job name shown in the interface

Can I move candidates between jobs?

Candidates should be moved through Dover to maintain tracking. Contact support for assistance with job transfers.

How do I edit API permissions?

1. Click Configure icon
2. Navigate to Dev Center
3. Click API Credential Management
4. Click Edit next to your API key
5. Update permissions
6. Click Save

For additional help, reach out to your contact at Dover.