Calendar invitations
See which calendar Dover books interviews on for Google and Microsoft, and help candidates add the invitation.
Overview
Section titled “Overview”When an interview is booked, Dover sends a calendar invitation to the candidate and the interviewers. Which calendar the event is booked on depends on each interviewer’s settings. This article explains the two options for Google and Microsoft calendars, and how to help candidates add the invitation to their own calendar.
Where interviews are booked
Section titled “Where interviews are booked”Each interviewer chooses how much access Dover has to their calendar when they connect it, with Connect Google or Connect Microsoft. That choice decides where their interviews are booked.
| Minimal permissions | Full permissions | |
|---|---|---|
| What you see in Dover | Events as free or busy | Event details |
| Where events are booked | The Dover hiring calendar | Your calendar (Outlook or Google) |
| Meeting links | Set by your meeting location | Microsoft Teams or Google Meet |
| Best for | Privacy | Transparency |
With Minimal permissions, Dover books the interview on the hiring calendar and invites you and the candidate, so it still appears on your calendar. With Full permissions, Dover books the interview directly on your calendar.
Because each interviewer sets this for themselves, two interviews for the same job can be booked on different calendars. To check or change yours, go to Account settings → Interviews & Notetaker, click Change next to your connected calendar, and reconnect with the other option. See Setting up your interview preferences.
What candidates receive
Section titled “What candidates receive”- The invitation: a calendar invitation from the calendar the interview is booked on.
- Reminders: If you use a Dover scheduling link, candidates get a reminder email from [email protected] before the interview. It includes the interview details and a link to reschedule.
Help candidates add the invitation
Section titled “Help candidates add the invitation”Tell candidates in your emails to look for the invitation and accept it, even if it comes from a sender they don’t recognize.
You can share these steps with candidates who use Google Calendar.
Add invitations to the calendar automatically:
- On your computer, open Google Calendar.
- At the top right, click Settings.
- On the left, under General, click Event settings and then Add invitations to my calendar.
- Select From everyone so all invitations are added automatically.
Or add the sender as a contact:
- On your computer, go to Google Contacts.
- At the top left, click Create contact.
- Enter the sender’s information.
- Click Save.
For Google’s full instructions, see their help article.
Frequently asked questions
Section titled “Frequently asked questions”Why aren’t my candidates getting calendar invitations automatically?
Section titled “Why aren’t my candidates getting calendar invitations automatically?”Since May 2023, Google Calendar doesn’t automatically add invitations from senders it doesn’t know. This affects every scheduling service, including Dover. When a candidate with Google Calendar gets their first interview invitation from Dover, the event isn’t added to their calendar until they confirm it.
Instead, the candidate gets an email with a link, and they click it to add the event. This applies to all Google Calendar users unless they changed their default Google settings. After a candidate accepts one invite from Dover, later invites appear on their calendar as usual.
Which calendar is my interview booked on?
Section titled “Which calendar is my interview booked on?”It depends on the interviewer’s calendar settings. With Minimal permissions, interviews are booked on the Dover hiring calendar. With Full permissions, they’re booked on the interviewer’s own calendar. Each interviewer can check this in Account settings → Interviews & Notetaker.
How will candidates know about their interviews if they don’t accept the invitation?
Section titled “How will candidates know about their interviews if they don’t accept the invitation?”With a Dover scheduling link, Dover sends reminder emails from [email protected] before the interview. They include the interview details and a way to reschedule.
What’s the best way to make sure candidates add interviews to their calendars?
Section titled “What’s the best way to make sure candidates add interviews to their calendars?”Ask them to accept the invitation even if the sender is unfamiliar, or share the Google Calendar steps above so invitations are added automatically.
Can I change where my interviews are booked?
Section titled “Can I change where my interviews are booked?”Yes. Open Account settings → Interviews & Notetaker, click Change next to your connected calendar, choose the other permission option, and reconnect.
