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Subscriptions and billing

Upgrade or cancel your ATS plan, update your payment method, and see your charges and receipts.

Overview

Section titled “Overview”

Click Settings and then Subscriptions & Billing to manage your Dover ATS plan and see what you have been charged for job boards. For billing for experts you work with in the Marketplace, see Marketplace usage and billing.

Your ATS plan

Section titled “Your ATS plan”

The top of the page shows your current plan: Free ATS or Premium ATS. On Free ATS, it also lists what Premium ATS includes. See dover.com/pricing for what each plan includes.

Upgrade to Premium ATS

Section titled “Upgrade to Premium ATS”
  1. Go to Settings → Subscriptions & Billing.
  2. Click Upgrade ATS.
  3. Follow the steps to choose your plan and add a payment method.

Click See all features and pricing to compare plans.

Manage or cancel Premium ATS

Section titled “Manage or cancel Premium ATS”
  1. Go to Settings → Subscriptions & Billing.
  2. Your plan shows your Next billing date and Payment method.
  3. To cancel, click Manage plan and continue through the prompts. Dover lists the Premium features you will lose.

A canceled plan stays active until the end of your current billing period. The page then shows Access ends on with the date. You can upgrade again at any time.

Update your payment method

Section titled “Update your payment method”
  1. Go to Settings → Subscriptions & Billing.
  2. Click Update payment method next to your current card.
  3. Enter your new payment method in the secure billing form.

If a payment fails, Dover shows Update payment method at the top of this page. Click it to fix your card.

Billing history

Section titled “Billing history”

Billing history lists your Premium ATS charges and your charges for paid job postings bought with Dover’s one-click job board integrations. The table shows each charge’s Date, Description, Status, and Amount. Click View receipt to open the receipt. See Job board integrations.

Frequently asked questions

Section titled “Frequently asked questions”

Where do I find a receipt for a job board posting?

Section titled “Where do I find a receipt for a job board posting?”

Go to Settings → Subscriptions & Billing, find the charge under Billing history, and click View receipt.

When does my Premium ATS plan end if I cancel?

Section titled “When does my Premium ATS plan end if I cancel?”

At the end of your current billing period. Until then you keep your Premium features.

Where do I see Marketplace billing?

Section titled “Where do I see Marketplace billing?”

Marketplace charges and receipts are on Usage & Billing in the Marketplace, not here. See Marketplace usage and billing.

Can I upgrade again after I cancel?

Section titled “Can I upgrade again after I cancel?”

Yes. Click Upgrade ATS on Subscriptions & Billing at any time.

Documentation licensed under CC BY 4.0.